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Our Privacy Policy

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We understand the importance of your personal data and are committed to meeting the requirements of the Data Protection Legislation. This privacy policy sets out how Beaux Equestrian uses and protects any information that you give Beaux Equestrian when you use this website. Beaux Equestrian is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Beaux Equestrian may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. 

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

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What we collect

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; location; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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Why we collect this information

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We collect such non-personal and personal information for the following purposes:

  • To operate this website and any services we provide to you;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To provide you with a Beaux Equestrian account (to register an account with us, we capture information such as your name, date of birth, contact and delivery information, and a password to protect your account. We use this information on an ongoing basis to manage and provide secure access to your account and provide you with the services you request.)

  • To comply with any applicable laws and regulations.

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What we do to the information we gather

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We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may give the contact details you provide to couriers so you can get updates on orders and they can contact you if necessary (email / mobile)

  • We may use your email to send you news and offers - these can be unsubscribed from at any time

  • We may use your instagram user name (if entered at checkout) to contact you about your order or to help identify you if you interact with our social media pages.

 

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Cookies

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A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

We will not sell, distribute or lease your personal information to third parties, other than to couriers delivering your order. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible.

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If you don’t want us to process your data anymore, please contact us at beauxequestrian@outlook.com 

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Last updated: 4th August 2024

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